Domestic Shipping + Returns

Production time after your order takes approximately 2-3 business days. Any order placed beginning at 5:00 PM EST. Friday through Sunday will be processed beginning on the following Monday. Additional processing time may be put on your order if your order was placed during the weekend, special promotions, or during the holidays. No orders are processed or shipped on holidays and will start production the following business day. After processing time is over your order will be sent out according to the shipping method chosen at check out. 

Ordering internationally? See our international shipping policies here

Domestic (US) Standard Shipping Rates and Delivery Options:

Weight Carrier & Service Price Production Time Estimated Delivery
0.0-4.0 lbs Standard Shipping - USPS Free! 2-3 business days 3-5 business days
4.1-10.0 lbs Standard Shipping - USPS Free! 2-3 business days 3-5 business days
10.1 - 30.0 lbs Standard Shipping - USPS Free! 2-3 business days 3-5 business days

 

Domestic (US) Express Shipping Rates and Delivery Options*: 

Weight Carrier & Service Price Production Time Estimated Delivery
0.0-4.0 lbs Express Shipping - USPS $24.99 2-3 business days 1-2 business days
4.1-10.0 lbs Express Shipping - USPS $67.99 2-3 business days 1-2 business days
10.1-30.0 lbs

Express Shipping - USPS

$99.99 2-3 business days  1-2 business days

 

*Express Shipping is available in the continental US, but is not currently available in Puerto Rico.

 

Order Cancellation/Changes

We've all been there, placing an order we then actually didn't want. Luckily you can easily cancel any order that you have placed with Karma Kollective!

Contact Karma Kollective via email at karma@karmakollective.com when submitting your cancellation/change request and please provide the following:

  1. Your full name
  2. Order number
  3. Item name and/or SKU # that you wish to cancel
  4. The best contact email address

Unfortunately, order cancellation requests will not be accepted once your item(s) leave our facility.  If you refuse shipping, you will still be held responsible for the shipping charges, even if the items are returned to us. So, questions or concern regarding your order should be forwarded to us promptly. 

 

Returns

We want your purchase to make you absolutely smitten, but we know that what looks good online sometimes just doesn't hit the spot. Karma Kollective gladly accepts returns within 14 days (including weekends) from the date you received your order. Returns must be received on or before the 14th day in order to be accepted. Please submit all return requests in ample time prior to the 14th day.

Sale items, beauty/cosmetic, food items, and items marked FINAL SALE are not eligible for refund, exchange, or store credit.